Delivery & Information

Shipping
Postage and Packing charges are always the same: 
Items are shipped by Royal Mail or Hermes. Please allow 24/48 hours for dispatch. If you are usually not at home during the day, we would recommend that you have your items delivered to a work address to avoid possible delays/loss. Items ordered over a weekend/ bank holiday will be sent on the next available working day, unless the order is placed during a closed period, in which case it will be clearly marked on the site.
F.O.X TM UK cannot be held responsible for any delays, such as postal strikes or loss which are wholly outside our control.
Please allow 3-7 days from the time of your order for delivery within the UK.
If the shipping won’t come to you after 24 h of expected shipment date, we ask you for immediate contact.

Order

Placing an order is tantamount to acceptance of terms and conditions.
Confirmed order cannot be cancelled.
F.O.X TM UK undertakes to privacy policy.
Price list is not an offer within the meaning of the Commercial Code.
All products in our store are original.

PayPal


PayPal is the world’s leading, international system of payments using a credit card that allows you to safely (without disclosure of financial information) the payment over the Internet in over 190 countries. Payments using this system can be made through the convex cards VISA and MasterCard and debit cards flat: VISA Electron and VISA GOLD.

More about PayPal: http://www.paypal.com

Cookie Policy

The cookies on our company website are used in order to make your presence on our site more comfortable and optimised to your needs.

By using the resources available at our website you approve the collection, processing and using the information about clients of our website by cookies. See below for more information on the cookies policy.

Why are the cookies needed, how we use them and what they are?

Cookies help us to improve the performance of our website, get to know about the type of clients visiting us and the y are also used for some basic processes available on our website (some of these processes are unavailable without cookies.) It is also important to note that cookies enable us to provide our online business.

Cookies are fragments of the code that can be read while you are visiting a given website. They contain the data on inquiries send to a given server. The cookies can come in several types such as session cookies (they disappear when you leave the website) or they may be persistent ones (they remain in your browser for some period of time

Cookies can be used in a variety of ways:

  • they can be used for FUNCTIONAL PURPOSES (that is they identify the PC or any other device you use. They often store the information about language preferences and mark the range of activities during a single session which you do while you browse a given page. Our company often use such cookies in order to recognise you each next time when you visit our website (it is then possible to provide to you the log in, form or any other information with the data that have already been provided by you).
  • SERVICES/SECURE PURPOSES (this type of cookies makes it possible to authenticate your device such as PC while you are doing the shopping or any other purchase service where it is necessary to register on a given page).
  • PERFORMANCE PURPOSES (these cookies do not identify you at all – the merely provide the extensive information about how clients use our website. They are then used in order to improve the performance of our website and make it more accessible and user-friendly.

Controlling cookies

It is possible for each user to manage the cookies preferences. The preferences about cookies can be found in each browser (usually under the ‘options’ or ‘preferences’) and allow you to block or activate them.

Cookies policy changes:

All the newest changes within the policy concerning cookies are going to be posted on our site. In order to be abreast with the latest news, please pay attention to new information posted on our website.

GDPR PRIVACY NOTICE

F.O.X TM UK is collecting the data to ensure that we are able to contact you with regards to your order via text message / WhatsApp / email / phone call / Facebook / Facebook messenger / instagram / instagram direct message. We need to store this data in order to comply with our public liability insurance.

All the data collected from our online shop are stored in our laptop. Only F.O.X TM UK owner and our office worker have access to it. The laptop is secured in our office. Access to all collected data have F.O.X TM UK owner.

You have a right to get an access to your data collected in our base, and we have a liability to prepare for you a copy of your data up to 30 days.

We will store your data as long as you are our regular customer or up to 12 months from the day of your last order. After 12 months we will erase of all your computer records.